Every Eve Li design is crafted to last a lifetime. Learn how to care for your favourite pieces and maintain their beauty for years to come.
Store each piece of jewellery individually in its case or travel pouch to avoid scratch marks. Always close your chain’s clasp to prevent knots.
Regularly check the condition of your jewellery by:
Special care must be given to each type of gemstone based on their mineral properties. We recommend sending your jewellery to Eve Li for professional maintenance by our expert jewellers annually.
Proactive maintenance extends the life of your jewellery. Regularly clean your pieces at home to avoid residue build-up. For intricate or delicate items, professional cleaning is recommended. Send your jewellery to Eve Li for annual maintenance, where our experts can perform steam cleaning, re-polishing, and re-furbishing services.
We know how much meaning your favourite Eve Li pieces hold and offer a range of services to keep your pieces as beautiful as day one, including cleaning, polishing, fit alterations, and more
Ensure your favourite pieces remain as polished as day one.
To avoid scratches, keep your gold jewellery separate from other pieces. Clean your gold jewellery with warm water and a soft brush, then dry with a soft cloth. Polishing and rhodium plating for white gold can restore the material to its near-original shine and remove marks of wear and tear.
To avoid scratches, keep your platinum jewellery from rubbing against other pieces of jewellery. Clean your platinum jewellery with warm water and a soft brush before drying it with a soft cloth. Store separately to maintain its lustre.
A diamond can only be scratched by another diamond but can easily scratch other metals or stones. Avoid wearing multiple pieces of jewellery on the same finger or wrist to prevent scratching. Clean your diamonds with warm water and a soft brush before drying them with a soft cloth.
Particularly sensitive to temperature changes, avoid exposing your emerald to thermal shocks or extreme heat sources. Clean your emerald with warm water and a soft brush before drying it with a soft cloth. For specific care, send them to Eve Li for maintenance.
Clean your ruby with warm water and a soft brush before drying it with a soft cloth. Avoid exposure to harsh chemicals and extreme temperatures.
Clean your sapphire with warm water and a soft brush before drying it with a soft cloth. Avoid exposure to harsh chemicals and extreme temperatures.
Pearls are organic and need to be worn regularly. They are sensitive to chemicals such as perfumes and creams. Store your pearls in their original case, away from other pieces of jewellery, and covered with a soft cloth in a humid place. Clean with a damp soft cloth.
Particularly sensitive to temperature changes, avoid exposing amethyst to thermal shocks or extreme heat sources. Clean your amethyst with warm water and a soft brush before drying it with a soft cloth.
Ametrine is sensitive to thermal shocks and should be kept away from extreme temperature changes. Clean your ametrine with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals.
Particularly sensitive to temperature changes, avoid exposing aquamarine to thermal shocks or extreme heat sources. Clean your aquamarine with warm water and a soft brush before drying it with a soft cloth.
Carnelian can be affected by extreme heat and prolonged exposure to sunlight. Clean your carnelian with warm water and a soft brush before drying it with a soft cloth. Avoid contact with chemicals and detergents.
Sensitive to light, chalcedony’s colour can fade. In order to preserve the colour of your stone, avoid exposing it to extreme light sources. Clean your chalcedony with warm water and a soft brush before drying it with a soft cloth
Ametrine is sensitive to thermal shocks and should be kept away from extreme temperature changes. Clean your ametrine with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals.
Particularly sensitive to temperature changes, avoid exposing aquamarine to thermal shocks or extreme heat sources. Clean your aquamarine with warm water and a soft brush before drying it with a soft cloth.
Carnelian can be affected by extreme heat and prolonged exposure to sunlight. Clean your carnelian with warm water and a soft brush before drying it with a soft cloth. Avoid contact with chemicals and detergents.
Sensitive to light, chalcedony’s colour can fade. In order to preserve the colour of your stone, avoid exposing it to extreme light sources. Clean your chalcedony with warm water and a soft brush before drying it with a soft cloth
Despite its sturdiness, citrine is sensitive to intense heat and acidity. Avoid contact with acidic products as well as prolonged exposures to high temperatures. Clean your citrine with warm water and a soft brush before drying it with a soft cloth.
Garnet is a durable stone but should be protected from hard knocks and rough wear. Clean your garnet with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Clean your iolite with warm water and a soft brush before drying it with a soft cloth.
Lapis is a delicate stone sensitive to temperature changes. Clean lapis with warm water and a soft brush before drying it with a soft cloth.
Despite its sturdiness, citrine is sensitive to intense heat and acidity. Avoid contact with acidic products as well as prolonged exposures to high temperatures. Clean your citrine with warm water and a soft brush before drying it with a soft cloth.
Garnet is a durable stone but should be protected from hard knocks and rough wear. Clean your garnet with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Clean your iolite with warm water and a soft brush before drying it with a soft cloth.
Lapis is a delicate stone sensitive to temperature changes. Clean lapis with warm water and a soft brush before drying it with a soft cloth.
Mother-of-pearl must not be subjected to intense thermal shocks. Exposing it to cosmetics, such as creams and perfumes, and chemicals, such as detergents and cigarette smoke, may alter its colour and iridescence. Clean mother-of-pearl with a soft cloth.
Malachite is a delicate stone sensitive to temperature changes. Avoid contact with acidic products. Clean malachite with a soft cloth.
Morganite is sensitive to temperature changes and should be kept away from extreme heat sources. Clean your morganite with warm water and a soft brush before drying it with a soft cloth. Avoid contact with harsh chemicals.
Onyx is sensitive to thermal changes, cosmetics (creams, perfumes…), detergents, and cigarette smoke. By penetrating the stone, these products may change its colour. Clean your onyx with warm water and a soft brush before drying it with a soft cloth.
Mother-of-pearl must not be subjected to intense thermal shocks. Exposing it to cosmetics, such as creams and perfumes, and chemicals, such as detergents and cigarette smoke, may alter its colour and iridescence. Clean mother-of-pearl with a soft cloth.
Malachite is a delicate stone sensitive to temperature changes. Avoid contact with acidic products. Clean malachite with a soft cloth.
Morganite is sensitive to temperature changes and should be kept away from extreme heat sources. Clean your morganite with warm water and a soft brush before drying it with a soft cloth. Avoid contact with harsh chemicals.
Onyx is sensitive to thermal changes, cosmetics (creams, perfumes…), detergents, and cigarette smoke. By penetrating the stone, these products may change its colour. Clean your onyx with warm water and a soft brush before drying it with a soft cloth.
Opal must not suffer any intense thermal shock nor be exposed to dry heat, which would risk dehydrating it. Contact with chemical products may also dry it out and alter its iridescence. Over the course of its life, an opal’s weight can vary due to water loss. This is a naturally occurring phenomenon. Clean your opal with a soft cloth.
Peridot is a stone sensitive to thermal shocks. Avoid exposing your piece of jewellery to violent temperature changes or extreme climates, as it might damage it. Clean your peridot with warm water and a soft brush before drying it with a soft cloth.
Clean your quartz with warm water and a soft brush before drying it with a soft cloth.
Rhodolite garnet is durable but should be protected from hard impacts. Clean your rhodolite with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Opal must not suffer any intense thermal shock nor be exposed to dry heat, which would risk dehydrating it. Contact with chemical products may also dry it out and alter its iridescence. Over the course of its life, an opal’s weight can vary due to water loss. This is a naturally occurring phenomenon. Clean your opal with a soft cloth.
Peridot is a stone sensitive to thermal shocks. Avoid exposing your piece of jewellery to violent temperature changes or extreme climates, as it might damage it. Clean your peridot with warm water and a soft brush before drying it with a soft cloth.
Clean your quartz with warm water and a soft brush before drying it with a soft cloth.
Rhodolite garnet is durable but should be protected from hard impacts. Clean your rhodolite with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Like diamonds, topaz is a very hard stone but it is likely to crack from a violent impact. Keep your topaz away from chemical products and from light which may alter its colour. Clean your topaz with warm water and a soft brush before drying it with a soft cloth.
Clean your tourmaline with warm water and a soft brush before drying it with a soft cloth.
Tsavorite is a durable form of garnet but should be protected from hard impacts. Clean your tsavorite with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Tanzanite is a delicate stone that is particularly sensitive to impacts, scratches, and violent temperature changes. Clean your tanzanite with warm water and a soft brush before drying it with a soft cloth.
Like diamonds, topaz is a very hard stone but it is likely to crack from a violent impact. Keep your topaz away from chemical products and from light which may alter its colour. Clean your topaz with warm water and a soft brush before drying it with a soft cloth.
Clean your tourmaline with warm water and a soft brush before drying it with a soft cloth.
Tsavorite is a durable form of garnet but should be protected from hard impacts. Clean your tsavorite with warm water and a soft brush before drying it with a soft cloth. Avoid exposing it to harsh chemicals and extreme temperatures.
Tanzanite is a delicate stone that is particularly sensitive to impacts, scratches, and violent temperature changes. Clean your tanzanite with warm water and a soft brush before drying it with a soft cloth.
For any questions or to schedule a service, please contact us. You can send your jewellery to Eve Li for repair and maintenance. Our advisors are here to help you maintain the beauty and integrity of your treasured pieces.
Advisors are available to answer all your questions.
Please email us at: sales@eveli.co.uk
For Customer Services related enquiries, please email: info@eveli.co.uk
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