What materials are used in Eve Li Fine Jewellery?
At Eve Li Fine Jewellery, we use only the finest materials, including 14k gold, 18k gold, platinum, and ethically sourced gemstones. Each piece is meticulously crafted to ensure the highest quality and durability.
How do I determine my ring size?
Do you offer custom jewellery design services?
Yes, we offer bespoke jewellery design services. Eve Li can personally work with you to create a unique piece tailored to your specifications. Please contact our sales team to schedule a consultation.
How do I place an order?
You can place an order directly through our website by selecting your desired items and following the checkout process. Alternatively, you can contact our sales team to assist with your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, etc…), PayPal, bank transfers and Bitcoin. All transactions are secure and encrypted for your safety.
Do you offer international shipping?
Yes, we offer worry-free door-to-door worldwide shipping. Shipping costs and delivery times vary depending on the destination.Â
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.
What is your return and exchange policy?
How should I care for my jewellery?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
Do you offer warranties on your products?
Can I have my jewellery repaired or resized?
We offer repair and resizing services for our jewellery. Please contact our customer service team with details of your request, and we will provide you with further instructions.
Advisors are available to answer all your questions.
Please email us at: sales@eveli.co.uk
For Customer Services related enquiries, please email: info@eveli.co.uk
Copyright © 2024 
Eve Li Jewellery | All Rights Reserved
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ